Change Einstein Activity Capture Permissions for Sales Engagement Basic Users
Salesforce is making a significant update to the way permissions are handled for Einstein Activity Capture for Sales Engagement Basic Users. Starting with the Spring ’25 release, the Sales Engagement Basic User permission set will no longer include access to Einstein Activity Capture. This update affects how administrators manage permissions for users who rely on this feature. Understanding the Change Previously, administrators could grant access to Einstein Activity Capture through the “Use Einstein Activity Capture” permission, which was included in the Sales Engagement Basic User permission set. However, beginning January 1, 2025, this access will require a separate permission set called the Standard Einstein Activity Capture permission set. The “Use Einstein Activity Capture” app permission will be removed from the Sales Engagement Basic User permission set, as well as any permission sets cloned from it. Why This Update Matters This change ensures more granul...